Configuring and installing your RapidSSL Certificate (Legacy Hosting)


Generate the Certificate Signing Request

Firstly you need to generate a Certificate Signing Request  (CSR), the following video shows how to do that (you can ignore the part about ordering the cert as you've already done that)
We'd recommend downloading and saving both the CSR and Private key files to your desktop in case you need them again.


Configure the SSL Certificate Order

Login to your account on

If you ordered the SSL Certificate as an "Add On" to your hosting, select your Hosting service, then on left menu, select Add Ons to access the SSL Cert subscription

If you ordered the SSL Certificate as a separate service, select Services >> My Services , then click on the RapidSSL Cert subscription

Click on the Configure Now button
   Web Server type: Select "Apache +ModSSL"
   CSR: Paste in CSR   (ensure that there are no spaces at the beginning or end)
   Administrative Contact ( Complete ALL fields )
Click to Continue


Domain Validation
In order to issue the SSL Certificate, the Certification Authority must first confirm your control over the domain. There are a number of ways to do this, but we recommend using DNS validation where possible. When configuring the SSL request, select DNS validation and you will be given a TXT record to add to the DNS for the domain. The record will be  _dnsauth  pointing to a unique code  xxxxxxxxxxxxxxxx

Add the record to your domain within your hosting control panel by selecting Hosted Domains on top menu, then click on the domain. Select the DNS tab, then DNS Records.

Click on Add New DNS Record and complete as follows..

  • Record Type: TXT
  • Domain: _dnsauth
  • Data:  xxxxxxxxxx  (Copy & paste in the unique value provided)
  • TTL: Default



Retrieving your SSL Certificate

The certificate may take short time to issue (generally within an hour). You can retrieve within your account by selecting the certificate subscription as outlined above, then click on the Retrieve Certificate link on ther left menu.


Installing the SSL Certificate

As well as the actual SSL Certificate, you'll need to download a copy of the CA Certificate from the following location..

DigiCert RapidSSL CA Certificate


We've another video that shows how to install both the SSL Certificate and CA Certificate on your hosting..

Important: When cutting & pasting the Certificate contents, ensure that you include the  -----Begin Certificate----- and -----End Certificate----- tags but that there are no spaces captured before the Begin tag or after the end tag.


The certificate may take a little time to be picked up by the server. 


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